Refund policy

Pet Print Design Studio: Crafting Happiness, One Portrait at a Time!

At Pet Print Design Studio, we understand the importance of capturing your furry friend's personality in a way that makes you howl with delight. That's why we put our heart and soul into creating personalized portraits that become cherished keepsakes.

While our portraits are unique and tailored to each pet, we prioritise your satisfaction above all else. If for any reason you're not completely thrilled with your final artwork, please don't hesitate to reach out!

Received the wrong item? Woof! We'll fix it ASAP! Let us know within 24 hours of receiving your order, and we'll send you the correct artwork free of charge.

Change of heart before we start? No worries! We offer full refunds if we haven't begun creating your pet's masterpiece.

Not quite what you envisioned? We're here to help! Contact us within 24 hours of receiving your order, and we'll do everything we can to address your concerns and find a solution that makes you happy.

Please note that our portraits are based on the photo you upload, so choosing a high-quality image is important. While we can work our magic and have upscaling capabilities, the best results are from the details captured by you. See our Image Tips on how to capture the best image. We know this is not always possible and will work with you to get the best results and every order you receive a proof to sign off before we complete your order. If you have any questions about image guidelines, don't hesitate to ask!

Remember, at Pet Print Design Studio, your satisfaction is our ultimate reward. We're committed to creating artwork that brings you joy and celebrates the unique bond you share with your pet.

If you have any questions or concerns, please don't hesitate to contact us. We're always happy to help!